Four Soft Skills That Recruiters Should Have

By Aidan Cannon on January 16, 2024

Recruiting is not an easy job. While the goal may be simple (bringing people on to work for a company), recruiters are constantly juggling a large number of tasks, interpersonal relationships, and tight deadlines. This is why it is incredibly important to find (or train) recruiters with powerful soft skills. Soft skills are skills that are applicable to almost any workplace setting and help facilitate positive and constructive engagement between coworkers. For recruiting, a job where a high level of sociability is required, solid soft skills are essential and will go a long way towards presenting your company as a welcoming environment and closing deals. Here are four of the best soft skills that will help you and your recruiting team succeed in the business world.

Image from Pixabay.

Communication

“Communication is key.” There’s a reason this phrase is so oft repeated and that’s because it’s true; communication helps form relationships and strengthen established ones. When someone is working in recruiting, they need to be able to effectively communicate with others. This means responding in a timely fashion and notifying people of important updates, but also being understanding and empathetic if the situation calls for it. The business world is often criticized for its harsh and impersonal nature, tossing people to the side and engaging in cutthroat practices. Having recruiters who are kind and personable can set you and your company apart in the cruel corporate landscape, ultimately leading to landing the best candidates. This will also help retain talent, as they understand they will be communicated with in a timely, respectful manner. A good recruiter also understands how to communicate across different settings. How they conduct themselves in a meeting will be different from an email, a business call, and so on and so forth. Mastering the language differences across each setting will ensure smooth communication and increased productivity.

Critical Thinking

Recruiting, as with most jobs, is a profession that benefits from having solid critical thinking skills. On any given day, recruiters will be faced with a variety of scenarios and decisions that they must navigate carefully, and make decisions that work not just for them, but for the company they are employed by. For example, recruiters will often have to examine a large field of applicants for a position and decide which person will ultimately be the right choice. This involves juggling a variety of variables, such as a candidate’s experience level, whether they can relocate, diversity factors, and whether or not they will be a good culture fit. This process is a difficult balancing act, and each company may value different hiring criteria at different levels, so a recruiter needs to take this into consideration as well. A great recruiter can take all these disparate ideas and synthesize them into one candidate that provides the company the most upside while minimizing any potential risk.

Teamwork

Teamwork is an essential skill in almost every professional setting, and recruiting is no exception. A recruiter will constantly be in contact with higher-ups, learning what specific qualities they are looking for in potential candidates. Additionally, they will be talking with their fellow recruiters and staff to vet resumes and interview those who applied. Being able to work with a team in this position is imperative. Not being able to properly communicate with a team will prevent others from being able to do their jobs and decrease productivity. On the other hand, if a recruiter is too overbearing, it will demoralize the staff and create conflict within the office. Recruiters also need to collaborate with the new employees to help bring them on and get them up to speed on their responsibilities. The key is to find the perfect balance between being friendly and assertive to get the most out of the team.

Resolve

In all walks of life, there are times when things don’t go our way. This is true in the world of recruiters as well. There will be times when it appears a candidate is going to be able to come on to the team, but then complications arise at the last minute that force them to back out. Similarly, there may be candidates who are a great fit for a position but aren’t willing to relocate or agree to certain terms of employment. Sometimes, people just back out of the hiring process entirely before it’s finished. These setbacks can be incredibly frustrating and demoralizing, which is why recruiters must have a strong mental attitude. The resolve to continue through numerous failures will build character and help educate a recruiter on what they can do better next time.

Recruiters face a difficult job. It can be difficult to find the right candidates for a position and bring them on in a timely manner. The use of these four soft skills will help persuade prospective candidates to join your team and increase productivity within the recruiting team.

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